OpenAI begins rolling out ChatGPT Wallet for purchases through agents in the United States

On November 13, 2026, OpenAI began rolling out ChatGPT Wallet in its dots agents in the United States. The wallet lets buyers have an agent pay for an order after they review its contents and price.

Access is gradually expanding to ChatGPT Pro subscribers aged 18 and older. OpenAI also requires an eligible card issued in the United States and a US billing address.

For each order placed through a dots agent, the buyer checks the seller’s name, the items, the total amount and the selected card. The buyer then authorizes the payment using biometrics on a compatible device. If the buyer agrees to recurring payments, the seller can make subsequent charges under the agreed terms without further approval.

OpenAI explains that once the buyer authorizes the purchase, the card network (American Express, Mastercard or Visa) provides a payment token. The agent uses this identifier to pay for the order. This keeps the card number hidden from both the agent and the seller.

The agent then reports whether the order went through. If the buyer is unsure, OpenAI recommends checking the seller’s order confirmation before trying again.

The seller handles delivery and returns and responds to customer inquiries. The buyer retains the card’s benefits and the protections it provides for eligible disputes.